Privacy Policy

Last updated: June 25, 2026

This policy explains how we collect, use, and protect your data.

1. Information We Collect

Information You Provide

  • Account information: Email address, name, and password when you create an account.
  • Child details: Name, age, description, interests, and other details you provide to personalize stories. This information is used solely for story generation.
  • Photos you upload: Where you choose to upload a photo of a child (or other person) to personalize illustrations, that image is used solely as a visual reference to generate the artwork for your book. To create the illustrations, the photo is sent to the third-party AI providers named in Section 3, who process it as our processors under their own data-processing terms. We never sell your photos, and we do not use uploaded photos for any purpose other than generating your book. We keep an uploaded photo only so you can regenerate illustrations or order a reprint later; you can request deletion of any uploaded photo at any time by emailing info@booku.design, and we will delete it within a reasonable period.
  • Payment information: Processed securely through Stripe. We do not store your credit card details.

Information Collected Automatically

  • Usage data: Pages visited, features used, and interaction patterns.
  • Device information: Browser type, operating system, and device identifiers.
  • Cookies: We use essential cookies for authentication and session management.

2. How We Use Your Information

  • To generate personalized stories and illustrations.
  • To process payments and deliver purchased content.
  • To improve our service and user experience.
  • To communicate with you about your account and purchases.
  • To comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We share your information only with the following third-party providers, who act as our processors under their own data-processing terms, strictly for service delivery:

  • Google — Gemini (via Vertex AI) and Firebase / Google Cloud — Our AI provider for generating story text and illustrations receives the child details you provide (name, age, description, interests) and any photos you upload. Google Cloud also stores your account, book, and photo data and hosts the website. Processed under Google Cloud's data-processing terms; may be processed on servers outside the European Economic Area (EEA), such as in the United States — see Section 4a.
  • OpenAI — Used as an additional AI provider for certain illustration styles and for automated quality checks on generated images. Receives the child details and photos needed for those steps, under OpenAI's data-processing terms; may be processed in the United States — see Section 4a.
  • Stripe — Processes payment transactions. We do not store your card details. Subject to Stripe's privacy policy.
  • Resend — Sends transactional emails (order confirmations, your finished book, reminders). Receives your email address and the relevant order details.
  • Lulu — For printed (hardcover) orders only, receives your name, shipping address, and the book file in order to print and ship your book.

4. Children's Privacy

Booku is a service for parents and guardians to create content for children. We do not knowingly collect information directly from children under 13. All child-related information is provided by the parent or guardian.

4a. International Data Transfers

We are based in the European Union. Some of our processors — in particular the AI providers (Google and OpenAI) we use to generate stories and illustrations, and our hosting provider — may process the data you provide (including child details and any uploaded photos) on servers located outside the European Economic Area (EEA), such as in the United States. Where this happens, we rely on the data-transfer safeguards and data-processing terms that these providers make available, which they offer to support compliance with the EU General Data Protection Regulation (GDPR). You can find details in each provider's own privacy and data-processing terms (Google Cloud, OpenAI), and you can ask us for more information — including which providers are involved — by contacting us at info@booku.design.

5. Data Retention

We keep your account, your books, and any photos you uploaded for as long as you keep them, so that you can re-download, regenerate, or reprint your book. If you have an account, you can delete an individual book — or permanently delete your entire account and all its data (books, uploaded photos, and order history) — yourself at any time from your library. You can also ask us to delete your data by contacting us at info@booku.design, and we will delete it within a reasonable period. After deletion, copies may persist for a short time in routine backups before being overwritten.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing of your data.
  • Data portability.
  • Withdraw consent to marketing emails.

To exercise any of these rights, contact us at info@booku.design, and we will respond within a reasonable period. Registered users can also permanently delete individual books or their entire account — including all uploaded photos and order history — directly from their library at any time.

7. Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through a notice on our website.

9. Contact

For privacy-related questions or requests, contact us at info@booku.design.

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